Overview
Monument Metals is known for its prompt service and the quality of its products. The company also offers IRA accounts for those interested in investing in precious metals for retirement, with partnerships with reputable custodians. Monument Metals maintains a strong reputation in the industry, backed by positive customer reviews and high ratings from BBB, and they were named an Inc. 5000 company in 2022-2023.
Authenticity guarantee
Monument Metals sells bullion from reputable mints, such as the Royal Canadian Mint, South African Mint, and Perth Mint.
Payment methods
Monument Metals accepts Bank Wire, PayPal, Credit Card, Personal Check, Cashier's Check, Certified Check, Money Order, Business Check, and Bill Pay Check.
Returns policy
Monument Metals accepts returns if you contact them via phone or email within five days of receiving the product.
Shipping and delivery
Monument Metals offers international shipping through USPS, UPS, and FedEx, ensuring all shipments are fully insured and may require a signature upon delivery. You will receive a tracking number on the shipment date. Free shipping is available on orders over $199.
Customer support
Monument Metals can be reached via email at support@monumentmetals.com and by phone at 800-974-3121 from 9 a.m. to 5 p.m. EST Monday through Friday.