Overview
Money Metals (Money Metals Exchange) buys and sells gold, silver, copper, palladium, platinum, and rhodium products.
Authenticity guarantee
Money Metals Exchange’s bullion products are sourced from reputable mints, and they also sell a significant number of rounds, i.e., bullion products not produced by a sovereign mint but with usually similar, if not greater, intrinsic value due to their precious metal content.
Payment methods
Money Metals Exchange accepts credit cards, cryptocurrencies (via Bitpay), and PayPal, and will accept wire transfers.
Returns policy
Money Metals Exchange gives you 3 days after receipt of shipment to notify them of your dissatisfaction, with the decision to refund or replace your item at their sole discretion. Returns may be subject to a 5% restocking fee.
Shipping and delivery
Money Metals Exchange uses either Fedex, USPS, or UPS for delivery and ships within 1-2 days.
Customer support
Money Metals Exchange’s customer service is available from Monday to Friday 7:00 am to 5:30 pm (MT), and on Saturday from 7:30 am to 3:00 pm (MT).
- Phone: 1 (800) 800-1865
- Email: customersupport@moneymetals.com