Overview
Border Gold Corp. is a leading Canadian precious metals dealer specializing in the sale of gold, silver, platinum, and palladium products. Founded in 2001 and headquartered in Surrey, British Columbia, the company has established itself as one of the largest direct distributors of products for the Royal Canadian Mint.
Authenticity Guarantee
Border Gold guarantees the authenticity of all its products by sourcing them from reputable mints, including the Royal Canadian Mint, the U.S. Mint, and PAMP Suisse.
Payment Methods
Customers can choose from a variety of payment methods, including bank wire transfers, credit/debit cards, and electronic funds transfers.
Returns Policy
Border Gold accepts returns within 3 business days of receipt, provided the items remain in their original condition. A market loss fee may apply if the market price of the returned items has declined during that period.
Shipping and Delivery
For Canadian clients, orders are processed through FedEx, UPS, or Canada Post, while U.S. orders are shipped via FedEx, UPS, or USPS. All shipments are fully insured to ensure the safe delivery of precious metals. Free shipping is only available on large orders.
Border Gold waives the shipping fee on orders over $50,000 CAD delivered within Canada. If your order is below $50,000, a flat shipping & insurance fee of $30 CAD is charged for Canadian deliveries.
Customer Support
Border Gold's customer support can be reached via phone at 1-888-312-2288 or by email at [email protected]. Support hours are Monday to Friday, 7:00 AM - 5:00 PM PST, and Saturday, 10:00 AM - 4:00 PM PST.
Its mailing address is as follows:
Border Gold Corp.
20-2215 160 St
Surrey, BC, V3Z 9N6
Canada