Overview
APMEX sells gold, silver, platinum, and palladium products. Notably, they have a rewards program called "The Bullion Card," which provides 4% back on gold and silver purchases made exclusively on APMEX, and 1% back on other purchases of gold and silver.
Authenticity guarantee
APMEX’s bullion products are sourced from reputable mints, such as The Royal Mint, Perth Mint, and Royal Canadian Mint. On the numismatic side, APMEX sells coins graded by NGC and PCGS.
Payment methods
APMEX accepts credit cards, cryptocurrencies (via Bitpay), and PayPal, and will accept wire transfers for orders over $1,500.
Returns policy
APMEX’s customers have 7 days after receipt of their order to request a refund via email, telephone, or live chat.
Shipping and delivery
Deliveries are fully insured and handled through UPS, with an expected arrival window of 1 to 10 business days within the United States. For customers who are unable to receive their orders directly, APMEX also offers storage solutions.
Customer support
APMEX’s customer service is available from Monday to Thursday 8:00 am to 8:00 pm, and on Friday from 8:00 am to 6:00 pm.
- Phone: 1 (800) 240-1074
- Email: [email protected]